All goods sold are not non-exchangeable and non-refundable due to change of mind.
SAM audio shall, at its sole discretion, either repair the defective Product or replace the defective Product with an equivalent Product (at no additional cost), where the Product is faulty due solely to defective materials or workmanship.
All warranty is voided if the Product is modified without the express written approval by SAM audio
Certain items are not entitled to warranty (such as ear tips or catridges)
Warranties, if applicable, may not be transferred.